Define goals. A manager who watches his

Define and compare the
different roles and characteristics of modern leader and manager in context of



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Ø  An individual who is in charge of a certain
group of tasks, or a certain subset of a company. A manager often has a staff
of people who report to him or her.

Ø  A manager is a person
who manages or is in charge of something.
Managers can control departments in companies, or guide the people who work for them.
Managers must often make decisions about things.

As an example,
a restaurant will often have a front-of-house manager who helps the patrons,
and supervises the hosts; or a specific office project can have a manager,
known simply as the project manager. Certain departments within a company
designate their managers to be line managers, while others are known as staff
managers, depending upon the function of the department.

What is a Manager?

A manager is an expert in his or her field, and
is a support system for employees. Managers work within a business, and work
together as a team to achieve company goals. A manager is not a person who does
a million things at once while employees take a back seat. It is vital for
managers to delegate responsibilities to employees, and assist them if they
need help.

As a manager you have to put on many hats and be flexible.
Imagine you are blindfolded and walking through a forest. Could you imagine how
many times you would hit a tree, or trip because you have no direction? It is
your job to help employees navigate. If they trip, it is the manager’s job to
help them stand up and motivate them to achieve their goals. A manager who
watches his or her employee trip and fail without helping them is not the kind
of manager you want to be. Employees will feed off their manager’s energy, and
that positive energy will help create a successful work environment.


Leadership is
both a research area and a practical skill encompassing the ability of an
individual or organization to “lead” or guide other individuals, teams, or entire organizations. Specialist
literature debates various viewpoints, contrasting Eastern and Western approaches to leadership, and also (within the West) US
vs. European approaches. US academic environments define leaders

 “a process of social influence in which a person can enlist the aid
and support of others in the
accomplishment of a common task”.

 Leaders seen from a European and
non-academic perspective encompasses a view of a leader who can be moved not
only by communitarian goals but also by the search for personal power. Leadership can derive from a combination of several

Ø  The individuals who are the leaders in an
organization, regarded collectively.

Ø  The activity of leading a group of people or an
organization or the ability to do this.
Leader involves:
1.establishing a clear vision,
2.sharing that vision with others so that they
will follow willingly,
3.providing the information, knowledge and
methods to realize that vision, and
4.coordinating and balancing the conflicting
interests of all members

between the managers and leaders

The main difference between leaders and managers is that leaders
have people follow them while managers have people who work for them.A
successful business owner needs to be both a strong leader and manager to get
their team on board to follow them towards their vision of success. Leadership
is about getting people to understand and believe in your vision and to work
with you to achieve your goals while managing is more about administering and
making sure the day-to-day things are happening as they should.

The words
“leader” and “manager” are often used interchangeably, but
they mean two completely different things. 

For instance, a
manager tells their employees what to do, while a leader
encourages them. A manager accepts the status quo, while a leader challenges it. 



order to be successful, the modern leader must possess the following 5

1. Honesty & communication
Employees of the modern world will no longer accept the fact they’ve been left
in the dark when it comes to company decisions or major changes in the
workplace. People want to feel like they’re valued at work. And if it’s the
type of work environment which harbours secret discussions – or no discussions
at all, it will have a negative impact on staff morale. A leader that
encourages honesty, transparency, and open communication will facilitate a
thriving workplace community.

2. Leads by example
It’s not ok for the boss to order everyone to do the ‘dirty work’ while he/she
sits back and does absolutely nothing. Leaders that lead by example earn trust
and respect from staff. And if you practice what you preach, it makes it
difficult for people to disagree with you or not follow in your step. Leading
by example will also show others that you are confident and trust your own

3. Empowers others
Leaders must always strive for continual improvement, and one way to do this is
by empowering others to do so. Encourage professional development because
society and technology is ever-changing, delegate responsibilities, coach or
mentor your staff, and always have high expectations. In today’s world, many
people will move on when they feel they are not being challenged or learning
anything new. (link to previous Extend article on mentoring).

4. Manages conflict 
A modern day leader must know how to effectively manage conflict or set-backs,
while upholding a positive attitude. Managing conflict in the modern world is
no longer as straight-forward as it used to be. People need to be heard.
Communication is key. (link to previous Extend article on conflict)

5. Never stops learning
A successful modern day leader understands that they don’t know everything.
Being open-minded will allow the modern-day leader to always be creative and
innovative. If your school of thought remains in the dinosaur ages, so Will
your organization




Planning entails the setting of
goals and includes the creation of a blueprint to achieve them. It is essential
that managers create objectives, which serve to focus the efforts of employees,
motivate them and provide a standard against which performance can be measured.
Plans also serve as a guide to action and assist managers in resource
allocation. For example, if growth is an objective, a budget may include funds
for expansion of facilities.


The organizing function of
leadership controls the overall structure of the company. The organizational
structure is the foundation of a company; without this structure, the
day-to-day operation of the business becomes difficult and unsuccessful.
Organizing involves designating tasks and responsibilities to employees with
the specific skill sets needed to complete the tasks. Organizing also involves
developing the organizational structure and chain of command within the company.


The coordinating function of
leadership controls all the organizing, planning and staffing activities of the
company and ensures all activities function together for the good of the
organization. Coordinating typically takes place in meetings and other planning
sessions with the department heads of the company to ensure all departments are
on the same page in terms of objectives and goals. Coordinating involves
communication, supervision and direction by management.


The controlling function of
management is useful for ensuring all other functions of the organization are
in place and are operating successfully. Controlling involves establishing
performance standards and monitoring the output of employees to ensure each
employee’s performance meets those standards. The controlling process often
leads to the identification of situations and problems that need to be
addressed by creating new performance standards. The level of performance
affects the success of all aspects of the organization.


The staffing function of
management controls all recruitment and personnel needs of the organization.
The main purpose of staffing is to hire the right people for the right jobs to
achieve the objectives of the organization. Staffing involves more than just
recruitment; staffing also encompasses training and development, performance
appraisals, promotions and transfers. Without the staffing function, the
business would fail because the business would not be properly staffed to meet
its goals.


given orders and clear working instructions, employees will know exactly what
is required of them. Return from all employees will be optimized if they are
given concrete instructions with respect to the activities that must be carried
out by them. Successful managers have integrity, communicate clearly and base
their decisions on regular audits. They are capable of motivating a team and
encouraging employees to take initiative