Process Over Tools
• Document your process first, then find the software that
makes it easy.
• Go with the simplest tool possible, not just what’s
Team Building Remotely
• Create a virtual “fun room” to encourage bonding among
• Have regular team check-in meetings at least once a week
to hear from others.
• Create a running agenda that anyone can contribute to for
• End every meeting with questions, comments, and concerns.
• Enable employees to book meetings with you so they can
share information privately.
• Keep structured information on the people on your team:
Who the team member is, who they report to, which team they are a part of, who
reports to them, etc.
• Keep documented notes on each team member to help you
quickly remember who everyone is and what their role is in the company.
• Have each employee provide emergency contact information
in case something goes wrong (website crashing, client emergency, etc.).
Hold Effective Remote Meetings
• Don’t meet with employees via text chat or voice calls.
• Use video meetings to eliminate distractions and force
people to pay attention.
• Be in a place where you can be a part of a great remote
meeting, including a quiet environment, good router, and fast internet
• When you aren’t speaking, mute yourself. This limits
unexpected distractions like a dog barking.
Onboard Remote Workers
• It’s important that new employees understand the tools and
processes at your company so they don’t bring in conflicting habits.
• Use screen sharing to train new employees by letting them
shadow you as you complete a task.
• Have documentation people can refer back to so they don’t
feel overwhelmed by all of the new information. Google Sites is recommended.
Increase Focus and Productivity Remotely
• Pick your work environment based on the task you’re
performing. If you need to focus, work from an environment where you focus
• Some people need complete silence. Others need white
noise, the kind found in a coffee shop. Let each team member pick what works
Manage Time Zones
• For scheduling meetings, pick one main time zone that
works best for the majority of your team.
• If you’re talking about a time for a meeting, always
mention the time zone.
Manage Vacations with Remote Employees
• On vacation, pass the work onto someone else.
• If employees aren’t taking vacations, encourage them to
start so they don’t burnout.
• When someone takes a vacation, it prepares your company
• Hire people who are self-driven and motivated to get the
• Pay attention for the little things that show you if
someone is a professional.
Is the person on-time to the interview? Is their internet
• If you give a potential employee a project to complete,
don’t give them all the pieces to complete the project. See if they contact you
for more details to complete the project or if they use lack of information as
an excuse to not finish the project in time.
• Avoid micromanaging by using regular meetings to check-in
with your team.
• Be available if someone on your team has questions or
• Trust your team to get their work done.